512 East Madison Avenue, Suite 4
Belgrade, Montana  59714 USA

Main: 406-586-2667
Support: 406-586-2667
Email: [email protected]

Americas

Lucas D Smith
Tel: 1 402 889 0500
[email protected]

Europe, Middle Eas​t, Africa, Central Asia

Bill Spence
9-13 Napier Road
Wardpark North Industrial Estate
Cumbernauld
G68 0EF
United Kingdom
Tel: +44 (0) 7769 157 662
[email protected]

Southeast Asia

Bill Spence
9-13 Napier Road
Wardpark North Industrial Estate
Cumbernauld
G68 0EF
United Kingdom
Tel: +44 (0) 7769 157 662
[email protected]


Australia & New Zealand​

​​Lucas D Smith
Tel: 1 402 889 0500
[email protected]

Photon Machines requires a Return Material Authorization (RMA) number be assigned prior to equipment being returned for service. Please contact Customer Service​ to obtain an RMA number.

The following items are needed to obtain an RMA number:

  • Contact name, phone number and shipping address
  • Instrument model
  • Instrument serial number (where applicable)
  • Issue description

Once an RMA number has been assigned, this number should be displayed on the outside of the shipping carton. Please fill out an RMA form and a Safety Report form and include these forms with your instrument. ​​